FAQ :


RadioOFF Watches RadioON Clocks

Q: I want to set my clock on my city, but my city code is not available in the clock, and it is not included in user guide “City Setting” page ?
A: Lookup your city in City Setting page. If you can not locate it, please send email of your city and country name to info@alfajr.com .

Q: Azan times are not correct. Why ?
A: Make sure you have correctly set the following :

Note that in few cases you may need to use Safety Time Adjustment to exactly match your local taqweem system.

Q: In my city, fajr azan is determined as a fixed interval of 1:40 hours before shrooq and isha is 1:45 hours after magrib. How can I make this setting ?
A: First select the fixed "1:30" taqweem system ( see Taqweem setting ), then adjust safety time for fajr by -10 minutes and for isha by +15 minutes (see safety time adjustment ).

Q: Why is there a difference of one hour in azan times ?
A: Make sure the daylight saving time option (DST) is set correctly (see DST setting in the clock user guide ).

Q: How can I set the fajr alarm to ring 10 minutes after Fajr azan everyday ?
A: Suppose today's Fajr azan is at 4:00 AM. Set Fajr alarm to 4:10. After this initial setting, the alarm will be automatically adjusted everyday to ring 10 minutes after Fajr azan.

Q: How can I set the daily alarm to ring everyday but not on Sunday ?
A:Follow the weekend setting on user's guide and select option (6) Also note that option (5) means alarm will not ring on Saturday and Sunday.

Q: My country uses daylight saving time (DST) system. When time changes by one hour, how can the clock be adjusted ?
A: To select daylight saving time option (DST ON), press and hold the button for five seconds (you will hear a soft beep and will notice that the current time and all azan times moved forward by one hour). To select standard time (DST OFF), press and hold the button for few seconds.

For more information, see the DST section in the clock user guide. Daylight saving time information can be found at webexhibits.com

Q: My clock does not play Azan sound, it makes a ticking noise or it keeps repeating the "Allahu Akbar" part ?
A: You may need to replace batteries with two new ALKALINE batteries.

Q: My clock does not play fajr Azan, but all other Azans are working ?
A: Most likely because Fajr alarm is set exactly at the same time as Fajr Azan.

Q: When the azan sound is switched off, I get the three 'soft' beeps at each prayer time. However, these beeps are loud enough to wake me up. How do I switch them off ?
A: In CT-01 model only, you can turn ON azan sound but adjust volume level to lowest level ( Actually, the lowest volume level also means Azan sound is OFF. In this case, both azan sound and azan beeps reminder are turned OFF ).

Q: Does "QIBLA DIRECTION" in the clock means the arrow points to the actual direction of Qibla ( Makkah ), regardless which direction you hold the clock ?
A: No. The arrow indicates the qibla direction relative to North. In other words, you need to know North direction, and then you will be able to determine Qibla direction.

Q: I am trying to set the city code of Dubai which is (971 – 4) but the numbers pass 98 without passing thru 971 ?
A: City codes are first sorted by country codes, so you will find 971 - 4 ( UAE-Dubai code ) when you scroll further in the list ( The numbers goes like this 91, 92, ... , 98, 212, ... , 970, 971 – 4,.. ).